Privacy Policy

Privacy Policy

 

This Privacy Policy describes how OTOCLEAR.COM ("we," "us," or "our") collects, uses, and shares personal information. This Privacy Policy applies to information we collect when you access or use our website, mobile applications, and other online products and services (collectively, our “Services”), or when you interact with us, such as through customer support channels or social media pages.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. We encourage you to review this Privacy Policy regularly to stay informed about our practices and your options.

  1. PERSONAL INFORMATION WE COLLECT

The types of personal information we collect depend on how you interact with us. We collect information that you provide to us directly, automatically when you use our Services, and from other sources.

A. Information You Provide to Us Directly

We collect information directly from you when you create an account, make a purchase, request customer support, or communicate with us. The types of information we collect include name, email address, postal address, phone number, and payment details when necessary.

B. Information Collected Automatically

We automatically collect information such as:

  • Device and Usage Information: Including IP address, browser type, device type, and your activity on our website.

  • Transactional Information: Details of purchases, returns, and interactions with our Services.

  • Cookies and Tracking Technologies: We use cookies, pixel tags, and other technologies to understand how you interact with our Services and to improve your experience.

C. Information Collected from Other Sources

We may collect information about you from third-party services, such as advertising networks, social media platforms, and partners.

D. Information We Derive

We may derive insights about you based on the information we collect, such as your preferences and interests.

  1. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Provide and improve our Services.

  • Process and fulfill your orders.

  • Communicate with you about products, promotions, and customer support.

  • Personalize your experience on our website.

  • Target advertisements and analyze usage trends.

  • Detect and prevent fraud and ensure security.

  1. SHARING OF INFORMATION

We share personal information as follows:

  • With Service Providers: Companies that help us with payment processing, order fulfillment, marketing, and IT support.

  • To Comply with Legal Requirements: When required by law or to protect our rights and safety.

  • In Business Transfers: If we are involved in a merger, sale, or acquisition.

  • With Your Consent: When you give us permission to share your information.

  1. YOUR PRIVACY RIGHTS AND CHOICES

  • Access and Correction: You may request access to or correction of your personal information by contacting us.

  • Opt-Out of Communications: You can unsubscribe from promotional emails using the link provided in those emails.

  • Cookies and Tracking: You can manage cookies through your browser settings.

  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

  1. DATA RETENTION

We retain personal information for as long as necessary to provide our Services, fulfill transactions, comply with legal obligations, and resolve disputes.

  1. CHILDREN’S PRIVACY

Our Services are not intended for children under 13. If we become aware that a child has provided us with personal information, we will delete it.

  1. SECURITY

We take appropriate measures to protect personal information from loss, misuse, and unauthorized access.

  1. CONTACT US

For questions or to exercise your privacy rights, contact us at:

OTOCLEAR.COM
Email: hi@otoclear.com

We are committed to safeguarding your privacy and appreciate your trust in us.